[Legal / 01] Privacy
Your data,
in plain English.
This notice explains what personal data we collect, why we collect it, how long we keep it, and the rights you have over it. We have written it to be read, not to be impenetrable.
Last updated — 19 July 2026
[In short]
- We collect your details when you send us an enquiry, and we use them to reply to you.
- We keep enquiries for 12 months from your last contact with us, then delete them.
- We do not sell your data, and we do not use it for advertising.
- You can ask to see, correct or delete your data at any time, and there is a named person who must answer you.
[01]
Who we are
Uniity Enterprise supplies, rents and maintains forklifts, generators and related equipment. We trade in India only, from Rajkot in Gujarat.
For the purposes of the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, Uniity Enterprise is the Data Fiduciary for the personal data described in this notice. That means we decide why and how your data is processed, and we are accountable for it.
- Address
- Uniity Enterprise, 1 Street No. 17, opposite Manav Palace Apartment, Somana Society, Chandreshnagar, Rajkot, Gujarat 360004, India
- Phone
- +91 93283 77879
[02]
What we collect, and why
We only collect what we actually need, and every piece of it is tied to a specific purpose. We do not collect anything speculatively in case it turns out to be useful later.
Answering your enquiry
- What we collect
- Your name, your email address, your phone number if you choose to give one, the product or service you asked about, and whatever you write in the enquiry itself.
- Why we may
- The consent you give when you tick the box and submit the form. Without this we have no way to reply to you.
Sending you a confirmation
- What we collect
- Your name and your email address.
- Why we may
- The same consent. We email you a short confirmation so that you have a record your enquiry reached us and did not vanish.
Keeping our forms usable
- What we collect
- Your IP address, held in our server's memory for one minute. A risk score returned by Google reCAPTCHA.
- Why we may
- Necessary for us to run the website securely. Without it, a script could flood our enquiry form and bury real customers.
Running our admin console
- What we collect
- A staff member's email address and a one-time sign-in code sent to it.
- Why we may
- Necessary to run the business and to keep enquiry records away from anyone who should not see them. This applies to our own staff, not to customers.
Understanding how the site is used
- What we collect
- Counts of page views and referring sites. Nothing that identifies you, and nothing stored on your device.
- Why we may
- Only if you switch the analytics category on. It is off unless you choose otherwise, and switching it off changes nothing about how the site works for you.
We do not sell your personal data. We do not share it with anyone for advertising, and we do not use it to build a profile of you or to make automated decisions about you.
[03]
How long we keep it
Keeping data forever is not a filing strategy, it is a liability. Everything we hold has an end date.
- Enquiries
- 12 months from your last contact with us, then deleted. If you contact us again within that period, the clock restarts from the new contact.
- Staff sign-in codes
- 10 minutes, then they expire on their own.
- Staff sessions
- 8 hours, then they expire and the person must sign in again.
- Rate-limit records
- One minute in our server's memory. They are never written to disk and never stored in our database.
You do not have to wait for the 12 months to run out. Ask us to delete your enquiry at any point and we will.
[04]
Who else handles your data
We use four service providers to run this website. Each one only ever sees the data it needs to do its job, and none of them is allowed to use your data for their own purposes.
All four are based outside India and process data on servers outside India. We are telling you this plainly because you are entitled to know where your data goes. We remain accountable for it wherever it is processed.
Resend
Email delivery
Delivers the confirmation we send you, the notification we send ourselves, and the one-time codes our staff use to sign in.
Processes outside India
MongoDB Atlas
Database
Stores enquiry records and our administrator account.
Processes outside India
reCAPTCHA only
Tells a real person from an automated script on our forms. We use no other Google service — there is no Google Analytics, no Google advertising and no Google fonts connection on this site.
Processes outside India
Vercel
Hosting and analytics
Hosts and serves this website. If you switch on the analytics category, Vercel also provides the cookieless visit counts described above.
Processes outside India
We may also disclose personal data if the law requires it of us — for example in response to a valid order from a court or a government authority.
[06]
Your rights
The Digital Personal Data Protection Act 2023 gives you the following rights over your personal data. Exercising any of them is free, and we will not treat you differently for doing so.
- Access
- Ask us for a summary of the personal data we hold about you and what we are doing with it, including who we have shared it with.
- Correction and completion
- Ask us to correct anything inaccurate, complete anything missing, or update anything that has gone out of date.
- Erasure
- Ask us to delete your personal data, unless we are required by law to keep it.
- Withdrawing consent
- Change your mind at any time. Withdrawing consent is as easy as giving it, and it does not affect anything we lawfully did before you withdrew it.
- Nomination
- Nominate another person to exercise these rights on your behalf if you die or become unable to exercise them yourself. Tell us who, in writing, and we will record it.
- Grievance redressal
- Complain to us directly, to a named person, and get an answer. Our Grievance Officer is named below.
The Act also asks something of you in return: please give us accurate information, and please do not file a false or frivolous complaint or impersonate someone else when making a request.
[07]
How to exercise your rights
There is no form to fill in and no portal to sign up to. Email our Grievance Officer, tell us what you would like us to do, and give us enough detail to find your record — usually the email address or phone number you used when you contacted us.
We will acknowledge your request and respond within [[GRIEVANCE_RESPONSE_SLA]] of receiving it. If we need more information from you before we can act, we will say so quickly rather than leaving you waiting.
We may need to check that the request really comes from you before we act on it, particularly where it involves deleting data. This is to protect you, not to obstruct you.
[08]
Grievance Officer
Under the Digital Personal Data Protection Act 2023 we must give you a named person to take your complaint to. This is that person.
[Grievance Officer]
Yash Patel
Director / Founder
- Post
- Grievance Officer, Uniity Enterprise, 1 Street No. 17, opposite Manav Palace Apartment, Somana Society, Chandreshnagar, Rajkot, Gujarat 360004, India
[09]
Escalating to the Data Protection Board
If you are not satisfied with how we have handled your complaint, you can take it to the Data Protection Board of India, the body established under the Digital Personal Data Protection Act 2023 to hear exactly this kind of dispute.
The Act asks you to raise your complaint with us first and give us a fair chance to put it right before you approach the Board. The Board publishes its own procedure for making a complaint, and following that procedure costs you nothing.
[10]
Children under 18
This website and everything we sell through it is intended for businesses and adults. It is not directed at anyone under 18, and we do not knowingly collect or process the personal data of a child.
We do not track children, monitor their behaviour, or direct any advertising at them — we do not do any of those things to anyone.
If you believe someone under 18 has sent us their personal data, please contact our Grievance Officer and we will delete it.
[11]
How we protect your data
We take reasonable technical and organisational measures to keep your data safe. In concrete terms:
- The site is served over an encrypted HTTPS connection.
- Access to enquiry records requires signing in to our admin console with both a password and a one-time code sent by email.
- Administrator passwords are stored as salted hashes, never as readable text.
- Administrator sessions are cryptographically signed and expire after 8 hours.
- Our forms are rate-limited and protected against automated abuse.
No system connected to the internet can be guaranteed perfectly secure, and we will not pretend otherwise. If a breach ever occurs that affects your personal data, we will notify you and the Data Protection Board of India as the law requires.
[12]
Changes to this notice
If we change how we handle personal data, we will update this page and the date at the top of it. Where a change is significant — a new purpose, a new processor, a longer retention period — we will make that clear rather than quietly editing a line.
Questions about anything on this page can go to contact@uniityenterprise.com, or to our Grievance Officer directly at yashshaileshbhaipatel@gmail.com.